Guarantee and warranty

We want you to shopping at BATTERIE24 pleasure and your purchase runs smoothly as possible. This includes any event that the description matches the product that the product has no technical defects and that the goods were delivered after the payment within the promised delivery time or a reasonable time. If this is not the case, we'll replace it or issue a refund you the purchase price of the item.

If we have done something wrong, it is up to you if you give us a chance to repair free of charge, to Which We are of course always available. Of us incorrectly packaged goods, we take no questions asked return and exchange it against the items listed in your order to. The shipping costs we take over completely.

If you exercise your two-week right of return do, send us an e-mail . and note the section Withdrawal and return policy .

If you wish to claim a technical defect or malfunction during the warranty period, please note the following:

I. Warranty
All items are New in original packaging. If the delivered items have obvious material or manufacturing defects, including transport damages, so such errors, please complain in writing to our customer service via e-mail or fax. For all items (material, installation and construction), a statutory warranty of two years from date of purchase. It remains subject to the provisions of the respective manufacturer's warranty.

II Battery Guarantee
Batteries and batteries are consumable goods with limited warranty! Damage to batteries and Dell Inspiron 1520 battery that caused by normal wear and tear or improper application during installation, connection, operation or storage Do Not Justify any warranty. These include, inter alia:

- Intensive use of more than 100 charging cycles per year
- Improper use of the product, in conjunction with accessories
- Failure of the product due to a faulty installation
- Overloading damage the battery by faulty loading or
- Damage to the product label or battery housing (eg by opening) or manipulation of the DELL Latitude D630 battery cells
- Repairs Carried out by non-authorized service centers.

Rechargeable batteries are consumables that are undisputed are subject to rapid wear because they are constantly loaded and unloaded. The life of these batteries is limited and depends on various factors examined as storage, use or quality of the chargers. All manufacturers strongly advise that batteries that are a) intensive use - or, b) strong temperature variations (laboratories, travel) or c) permanently connected to a power supply are (eg, notebook computer or screwdriver) 12 months after losing 50 percent of their original performance. For such power losses can not guarantee claims are asserted. (Hints and tips on caring for batteries and battery) In the ideal case and under laboratory conditions, a Li-ion Dell Vostro 1510 battery can be recharged up to 300x. In practice this is unrealistic and fragrances are limited to about 200 Therefore Recharges. After that, the battery can no longer regenerate and be replaced. Therefore it is perfectly possible that the Dell Inspiron 6400 battery life is shorter than the warranty period. A time limit is difficult, because the lifetime thus depends on the number of loading operations.

III. Procedure
For all battery complaints within the warranty and guarantee period:

1. Please submit to us before the invoice or packing slip
2. Note that the guarantee Applies only to materials, installation and construction
3. An exchange within the first 6 months with legitimate claims without any problems, then you must Demonstrate as a user that the DELL XPS M1330 battery was defective at the time of purchase.

In general, manufacturers Provide a warranty for a period of

* 6 or 12 months for battery
* 12 or 24 months for batteries
* 12 or 24 months in power supplies, battery chargers and other devices.

Some manufacturers therefore give 3 years warranty on chargers. For questions about the exact time of a product warranty, please read the enclosed warranty deed or please contact us.

Disputes, we will of course after consultation with and within our means, fair deal. Since we expect a defect within the warranty period with a processing time of 4 to 6 weeks, we would like to point out that a settlement could be faster directly from the manufacturer. If necessary. This therefore has solutions ready for you, we as dealers can not offer (replacement of accessories or spare parts, manuals, software updates, etc.). On request, we can Provide you with a personal contact with the respective manufacturer that cares about your concerns.